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Our Managed IT Support Services

Powering Your Excellence Today And Tomorrow

Our Fully Managed Service

Unlimited Helpdesk Support

At the heart of our core managed service is unlimited helpdesk support for all-things IT. You will be able to reach our education IT specialists for proactive and friendly support, ensuring your staff and students get the best from their learning experience.

On-Site Support

We offer fast local onsite support for critical issues for your IT environment. When a critical issue hits desktops and network, you can count on our team for a swift response. We also offer regular on-site visits to offer IT support and to practically discuss and action your wider goals and challenges. 

Monitoring & Maintenance

Included in our core service is 24/7 monitoring of your network servers to ensure they are working reliably and at high performance. Our monitoring enables us to anticipate issues before they can cause disruptions to your schools.

Secondary School Tutor Giving Uniformed Female Student One To One Tuition At Desk In Classroom

Regular Visits

We can agree regular term time visits by a dedicated DBS-certified VIT Education to your school. Your technician will be able to complete tasks logged to us on your behalf and will send your dedicated point of contact a detailed report of the work undertaken during the visit.

Our Fully Managed IT Support Includes:

Advisory & Consulting

Get access to the expertise of our team for your digital transformation, procurement, and IT project initiatives. Alongside our expertise in education and IT, we work with a network of experts across the education ecosystem to deliver exceptional and secure IT to schools.

Helpdesk Support

Get unlimited rapid assistance from our friendly helpdesk team during the weekdays for your IT environment via email or over the phone. Our team are fast to respond and will be able to troubleshoot and resolve queries and issues for your network, devices, apps, and user accounts.

Consistent On-Site Support

Get fast assistance from dedicated local engineers when you need it. You can also get regular visits from engineers allocated specifically to your organisation to carry out work. Get detailed reports on the work carried out by your on-site engineers. 

Remote Monitoring

We offer remote monitoring, maintenance and optimisation for your devices, network servers and applications to ensure that your IT environment is working at its best. Anticipate issues before they can disrupt learning and the work of your staff. 

Have An IT Challenge? We Make The Solutions As Easy As ABC.

Tailored To Your Needs

We understand after school and trust will be operating with different needs, contexts and goals on their mind, so we tailor our IT support and IT solutions to your needs, while ensuring that our solutions are affordable and ensure the compliance and cyber security of your organisation.

Day-To-Day And Strategic Excellence

We're more than a specialist IT support provider, we're partners for your strategic success with technology. Alongside ensuring the smooth operation of your school, with Virtual IT Education, you can access the expertise of our team and wider network of experts to efficiently empower your digital transformation, procurement, and growth needs.

Discover The Possibilities For Your School, Book A Discovery Session With Us Today.